Return & Refund Policy
Allesin always works hard to ensure you’re 100% satisfied with your purchase.
Because every order is made to your specifications, we're unable to accept returns for change of mind. That said, if your order arrives defective, damaged, or you don't like the fabric, we'll make it right — fast.
| Situation | What we do | Timeline |
| Defect in material or workmanship | Free replacement, same size & specs | Within 30 days of delivery |
| Wrong size due to our production error | Free remake | Within 30 days of delivery |
| Arrived broken or damaged | Free replacement (keep original packaging) |
Contact us with photos/video |
| Prefer a refund instead of a remake | Refund to the original payment method | 3–5 business days after approval |
To start a return, email service@allesin.com with photo or video proof. We'll review your request within 2 business days and, if approved, schedule a Pickup.
